WILCO TRAINING LLC

Terms of Service and Liability Waiver

Effective Date: May 22, 2026 | Last Updated: June 1, 2026

BY CHECKING THE BOX AND CREATING AN ACCOUNT, YOU AGREE TO THESE TERMS AND THE LIABILITY WAIVER CONTAINED HEREIN. IF YOU DO NOT AGREE, DO NOT USE THE PLATFORM.

1. Agreement to Terms

By accessing or using the Wilco Training platform (“Platform”), you agree to be bound by these Terms of Service and Liability Waiver (“Terms”). These Terms constitute a legally binding agreement between you and Wilco Training LLC. If you are between 13 and 17 years of age, your parent or legal guardian must review and agree to these Terms on your behalf before you use the Platform. If you do not agree to these Terms in their entirety, you must not use the Platform.

2. About Us

Wilco Training LLC is a Florida limited liability company (“Wilco,” “we,” “us,” or “our”) with its principal place of business at 801 International Pkwy, Suite #5034, Lake Mary, Florida 32746. The Platform is operated at TrainWilco.com. For inquiries, contact us at support@trainwilco.com.

3. Eligibility and Age Requirement

You must be at least 13 years of age to use the Platform. By creating an account, you represent and warrant that:

  • You are at least 13 years old;
  • If you are between 13 and 17 years old, your parent or legal guardian has reviewed, understood, and agreed to these Terms on your behalf before account creation; and
  • All information you provide during registration is truthful, accurate, and complete.

Wilco does not knowingly permit users under the age of 13 to access the Platform. If we determine that a user is under 13, we will immediately terminate that account and permanently delete all associated data.

4. Description of Services

Wilco provides an AI-powered strength and conditioning platform designed to help high school athletes improve athletic performance through personalized training programs (“Services”). The Services include:

  • AI-generated periodized training programs tailored to each athlete's sport, position, and training history;
  • Session logging, progress tracking, and estimated 1-rep max calculations;
  • AI-generated coaching responses and exercise recommendations;
  • Automated video form review using AI image analysis; and
  • A coach dashboard for enrolled coaching staff.

4.1 AI Disclaimer

Training programs, coaching responses, and all other recommendations generated by the Platform are produced using artificial intelligence technology. AI-generated content is not a substitute for professional coaching, medical advice, physical therapy, or individualized professional guidance. Wilco does not warrant the accuracy, completeness, or suitability of AI-generated content for any specific individual. The appropriateness of any program depends in part on the accuracy of the information you provide. You assume full responsibility for evaluating AI-generated content before acting on it.

5. Free Trial

New users may be eligible for a 7-day free trial. Your free trial begins on the date you create an account and provide valid payment information. You will not be charged during the trial period. At the conclusion of the 7-day trial, your account will automatically convert to a paid subscription at the applicable rate unless you cancel before the trial ends. Each person is entitled to one free trial. Creating multiple accounts to access additional free trials is a material violation of these Terms and may result in account termination.

6. Subscription Terms

6.1 Plans

Wilco offers two individual subscription plans:

  • Monthly Plan: Billed on a recurring monthly basis.
  • Annual Plan: Billed annually in advance.

Current pricing for each plan is displayed at checkout. Wilco reserves the right to modify pricing upon 30 days' advance written notice as described in Section 25.

6.2 Automatic Renewal

All subscriptions renew automatically. Monthly Plans renew each month on the same calendar day the subscription began. Annual Plans renew each year on the same calendar date. By subscribing, you authorize Wilco to charge your payment method on file at the then-current rate for each renewal period until you cancel. THE AUTO-RENEWAL TERMS, INCLUDING THE RENEWAL DATE AND THEN-CURRENT RATE, ARE DISCLOSED CLEARLY AND CONSPICUOUSLY AT CHECKOUT PRIOR TO PURCHASE.

6.3 Cancellation

You may cancel your subscription at any time through your account settings or by contacting support@trainwilco.com.

  • Monthly Plan: Cancellation takes effect at the end of the current billing period. You retain full access through the end of the period already paid. No future charges will be assessed.
  • Annual Plan: If you cancel an Annual Plan, you are eligible for a partial refund equal to 50% of the value of your remaining full subscription months at the time of cancellation. For example, if 6 full months remain at cancellation, you will receive a refund equal to 3 months of the then-current equivalent monthly rate. No refund is provided for the current or any partial months.

6.4 Refund Policy

All sales are final except as expressly provided in Section 6.3 for Annual Plan cancellations. Monthly Plan fees are non-refundable under any circumstances. If you believe you were charged in error, contact support@trainwilco.com within 30 days of the charge for review.

7. Account Registration and Responsibilities

You are solely responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to:

  • Provide accurate, current, and complete information during registration and profile setup;
  • Keep your account information current and accurate at all times;
  • Notify Wilco immediately of any suspected unauthorized access to your account; and
  • Not share, sell, or transfer your account credentials to any other person.

Providing inaccurate or incomplete profile information may result in AI-generated training programs that are not appropriate for your physical condition. You assume all risk arising from the submission of inaccurate information.

8. Health Information

The Platform may invite you to provide optional health information, including prior injuries, physical limitations, or known medical conditions. Providing this information is entirely voluntary. When provided, health information is used solely to personalize your AI-generated training programs and is not disclosed to third parties for marketing or commercial purposes. For a complete description of our data practices, review our Privacy Policy at TrainWilco.com/privacy.

9. Medical Disclaimer

THE SERVICES ARE NOT A MEDICAL PRODUCT AND DO NOT CONSTITUTE MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. THE PLATFORM DOES NOT DIAGNOSE, TREAT, CURE, OR PREVENT ANY PHYSICAL INJURY, ILLNESS, OR MEDICAL CONDITION. BEFORE BEGINNING ANY STRENGTH AND CONDITIONING PROGRAM, INCLUDING ANY PROGRAM GENERATED BY THE PLATFORM, YOU SHOULD CONSULT A LICENSED PHYSICIAN OR QUALIFIED HEALTHCARE PROFESSIONAL, PARTICULARLY IF YOU HAVE A KNOWN MEDICAL CONDITION, PRIOR INJURY, OR OTHER PHYSICAL LIMITATION. WILCO ASSUMES NO LIABILITY ARISING FROM YOUR FAILURE TO OBTAIN APPROPRIATE MEDICAL CLEARANCE PRIOR TO USE OF THE SERVICES.

10. Assumption of Risk and Liability Waiver

10.1 Inherent Risks of Physical Activity

Strength and conditioning training involves inherent and unavoidable risks, including but not limited to: muscle strains, ligament and tendon injuries, joint injuries, stress fractures, cardiovascular stress, overexertion, heat illness, and in rare cases, permanent disability or death. These risks exist regardless of the quality or specificity of the training program followed.

10.2 Voluntary Assumption of Risk

By using the Platform and following any training program generated or accessed through it, you voluntarily and knowingly acknowledge and accept all inherent risks associated with strength and conditioning training. You acknowledge that you are participating of your own free will, that no training program can guarantee freedom from injury, and that the suitability of any AI-generated program depends in part on physical and medical factors that the Platform is unable to independently assess.

10.3 Release of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU, ON BEHALF OF YOURSELF AND YOUR HEIRS, NEXT OF KIN, PERSONAL REPRESENTATIVES, AND ASSIGNS, HEREBY IRREVOCABLY RELEASE, WAIVE, DISCHARGE, AND HOLD HARMLESS WILCO TRAINING LLC, ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AGENTS, INDEPENDENT CONTRACTORS, AND SUCCESSORS (COLLECTIVELY, “RELEASED PARTIES”) FROM ANY AND ALL CLAIMS, LIABILITIES, DEMANDS, ACTIONS, AND CAUSES OF ACTION OF ANY KIND OR NATURE, WHETHER KNOWN OR UNKNOWN, ANTICIPATED OR UNANTICIPATED, ARISING OUT OF OR IN ANY WAY CONNECTED WITH YOUR USE OF THE PLATFORM, INCLUDING ANY PHYSICAL INJURY, ILLNESS, DEATH, PROPERTY DAMAGE, OR OTHER LOSS OR HARM SUSTAINED WHILE FOLLOWING, ATTEMPTING TO FOLLOW, OR OTHERWISE IN CONNECTION WITH A TRAINING PROGRAM GENERATED BY OR ACCESSED THROUGH THE PLATFORM.

Note: Under Florida law (Kirton v. Fields, 2008), pre-injury liability waivers executed by parents on behalf of minor children may not be enforceable for commercial activities. Wilco maintains this waiver to the fullest extent permitted by applicable law. Users in jurisdictions that limit or prohibit such waivers remain subject to all other terms of this Agreement.

10.4 Covenant Not to Sue

You expressly agree that you will not initiate, file, or maintain any lawsuit, arbitration, claim, or legal proceeding of any kind against the Released Parties for any injury, illness, death, property damage, or other loss arising from your use of the Platform or your participation in any training program generated or accessed through the Platform, to the fullest extent permitted by applicable law.

10.5 Parental and Guardian Acknowledgment for Minor Users

IF THE USER IS BETWEEN 13 AND 17 YEARS OF AGE, A PARENT OR LEGAL GUARDIAN MUST COMPLETE THE PARENTAL CONSENT ACKNOWLEDGMENT AT SIGN-UP. THE PLATFORM'S SIGN-UP FLOW USES DATE OF BIRTH VERIFICATION TO IDENTIFY MINOR USERS. WHEN A DATE OF BIRTH INDICATING AN AGE BETWEEN 13 AND 17 IS ENTERED, A SEPARATE PARENTAL CONSENT CHECKBOX IS DISPLAYED ON THE SAME SIGN-UP SCREEN AND MUST BE AFFIRMATIVELY CHECKED BEFORE ACCOUNT CREATION IS PERMITTED. BY CHECKING THAT BOX, THE PARENT OR LEGAL GUARDIAN REPRESENTS AND WARRANTS THAT THEY: (A) ARE THE LEGAL PARENT OR GUARDIAN OF THE MINOR USER; (B) HAVE READ AND FULLY UNDERSTAND THESE TERMS, INCLUDING THE LIABILITY WAIVER IN SECTION 10; (C) CONSENT TO THE MINOR USER'S ACCESS TO AND USE OF THE PLATFORM; AND (D) AGREE TO THE ASSUMPTION OF RISK AND RELEASE OF LIABILITY IN SECTIONS 10.2 AND 10.3 ON BEHALF OF THE MINOR USER AND THEMSELVES.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WILCO TRAINING LLC BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE PLATFORM, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, LOSS OF PROFITS, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION, EVEN IF WILCO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN ALL CASES, WILCO'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING UNDER OR RELATED TO THESE TERMS SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO WILCO IN THE TWELVE (12) CALENDAR MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

12. Disclaimer of Warranties

THE PLATFORM IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, RELIABILITY, TITLE, OR NON-INFRINGEMENT. WILCO DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS. YOUR USE OF THE PLATFORM IS ENTIRELY AT YOUR OWN RISK.

13. Indemnification

You agree to defend, indemnify, and hold harmless Wilco Training LLC and the Released Parties from and against any and all third-party claims, demands, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Platform; (b) your violation of any provision of these Terms; (c) your breach of any representation or warranty made herein; or (d) your infringement of any intellectual property rights or other rights of any third party.

14. Intellectual Property

All content on the Platform — including but not limited to training programs, AI models, software, text, graphics, logos, and the underlying coaching methodology — is owned by or licensed to Wilco Training LLC and is protected by applicable United States and international intellectual property laws.

You are granted a limited, personal, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your own personal, non-commercial purposes. You may not copy, reproduce, modify, distribute, publicly display, sublicense, sell, or create derivative works from any Platform content without the prior express written consent of Wilco Training LLC.

15. User Content

By submitting content to the Platform — including session logs, performance data, video footage, and optional health information — you grant Wilco a limited, non-exclusive, royalty-free license to store, process, and use that content: (a) as necessary to provide and maintain the Services; and (b) in de-identified, aggregated form to improve and train the AI systems that power the Platform. De-identified data cannot reasonably be used to identify you individually. You retain ownership of your personal data. Wilco will not sell your personal data to third parties.

16. Third-Party Services

The Platform utilizes third-party service providers, including Anthropic PBC (AI processing), Supabase (data infrastructure), Vercel, Inc. (platform hosting), and Stripe, Inc. (payment processing). Your use of the Platform is subject to the applicable terms and privacy policies of these providers. Wilco is not responsible for the acts, omissions, errors, or policies of any third-party service provider.

17. Prohibited Use

You agree not to:

  • Use the Platform for any unlawful purpose or in violation of any applicable federal, state, or local law or regulation;
  • Create multiple accounts for the purpose of circumventing free trial limitations or account suspensions;
  • Share, sell, or transfer your account credentials to any other person;
  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code or underlying methodology of the Platform;
  • Copy, reproduce, or distribute any Platform content, training programs, or coaching methodology for commercial purposes;
  • Submit false, misleading, or inaccurate information during registration or use of the Platform;
  • Interfere with, disrupt, or damage the Platform or its underlying infrastructure; or
  • Use the Platform in any manner that could harm, harass, or collect information about other users.

18. Export Controls

The Platform is operated from the United States and is subject to U.S. export control laws and regulations. By using the Platform, you represent that you are not located in, under the control of, or a national or resident of any country subject to U.S. trade sanctions or export restrictions, including Cuba, Iran, North Korea, Russia, Syria, or the Crimea region of Ukraine. Users in sanctioned territories are not authorized to use the Platform.

19. DMCA and Copyright Policy

The Platform permits users to upload video and image content. Wilco respects intellectual property rights and complies with the Digital Millennium Copyright Act (“DMCA”). If you believe that content on the Platform infringes your copyright, submit a written notification to Wilco’s designated DMCA agent at support@trainwilco.com. Your notice must include: (a) a physical or electronic signature of the copyright owner or authorized person; (b) identification of the copyrighted work claimed to have been infringed; (c) identification of the material alleged to be infringing and its location on the Platform; (d) your contact information; (e) a statement that you have a good faith belief that the use is not authorized; and (f) a statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on their behalf. Wilco will respond to valid DMCA notices promptly and will disable access to allegedly infringing content pending investigation.

20. Termination

Wilco reserves the right to suspend or terminate your account at any time, with or without prior notice, for violation of these Terms or for any conduct Wilco, in its sole discretion, determines to be harmful to its users, business, or platform integrity. Upon termination, your license to use the Platform immediately and automatically terminates. You may also close your account at any time through your account settings. The following sections survive termination: 10, 11, 12, 13, 14, 15, 19, 22, and 23.

21. Data Retention

Upon account cancellation or deletion, your personal data will be retained for 30 days to allow for account reactivation. After 30 days, your data will be permanently and irreversibly deleted from our systems, subject to applicable legal retention obligations. To request immediate deletion prior to the 30-day period, contact support@trainwilco.com.

22. Binding Arbitration and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS BY REQUIRING INDIVIDUAL ARBITRATION OF DISPUTES AND WAIVING YOUR RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN CLASS ACTIONS.

22.1 Agreement to Arbitrate

Except for disputes that qualify for small claims court, you and Wilco agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Platform — including any dispute regarding the scope or enforceability of this arbitration agreement — shall be resolved exclusively through final and binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules then in effect, rather than in court. The Federal Arbitration Act governs the interpretation and enforcement of this Section.

22.2 Class Action Waiver

YOU AND WILCO EACH AGREE THAT CLAIMS AGAINST THE OTHER MAY ONLY BE BROUGHT IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT PRESIDE OVER ANY FORM OF REPRESENTATIVE OR CLASS PROCEEDING. IF THIS CLASS ACTION WAIVER IS FOUND UNENFORCEABLE FOR ANY CLAIM, THIS ENTIRE SECTION 22 SHALL BE VOID AS TO THAT CLAIM.

22.3 Small Claims Exception

Either party may bring an individual action in small claims court for disputes within that court's jurisdictional limits, provided the action remains in small claims court and is not appealed to a court of general jurisdiction.

22.4 Opt-Out

You may opt out of this arbitration agreement by sending written notice to support@trainwilco.com within 30 days of first creating your account. Your notice must include your full name and a clear statement that you wish to opt out of arbitration. If you opt out, disputes will be resolved exclusively in the courts identified in Section 23.

22.5 Injunctive Relief

Notwithstanding the foregoing, either party may seek emergency injunctive or other equitable relief in a court of competent jurisdiction to protect intellectual property rights or confidential information pending resolution of a dispute through arbitration.

23. Governing Law

These Terms are governed by and shall be construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any legal proceedings not subject to arbitration under Section 22 shall be brought exclusively in the state or federal courts of competent jurisdiction located in Seminole County, Florida. You irrevocably consent to the personal jurisdiction of those courts and waive any objection to venue therein.

24. Dispute Resolution — Informal Process

Prior to initiating arbitration or any legal proceeding, both parties agree to attempt informal resolution. To initiate this process, contact Wilco at support@trainwilco.com with a written description of the dispute and your requested remedy. Wilco will respond within 15 business days. If the dispute is not resolved within 30 days of first written contact, either party may pursue available remedies including arbitration as provided in Section 22.

25. Changes to These Terms

Wilco reserves the right to update or modify these Terms at any time. We will provide notice of material changes via email and/or a prominent notice on the Platform no fewer than 14 days before the updated Terms take effect. Your continued use of the Platform after the stated effective date constitutes your acceptance of the updated Terms. If you do not agree, you must cancel your subscription and discontinue use before the effective date.

26. Severability

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision will be limited or eliminated to the minimum extent necessary so that the remaining provisions remain in full force and effect.

27. Entire Agreement

These Terms, together with Wilco’s Privacy Policy at TrainWilco.com/privacy, constitute the entire agreement between you and Wilco Training LLC with respect to the Platform and supersede all prior or contemporaneous communications, representations, and agreements, whether oral or written.

28. Contact Information

Wilco Training LLC 801 International Pkwy, Suite #5034, Lake Mary, Florida 32746 TrainWilco.com | support@trainwilco.com

BY CHECKING THE BOX BELOW, YOU CONFIRM THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE LEGALLY BOUND BY THESE TERMS OF SERVICE AND LIABILITY WAIVER.

[ ] I have read and agree to the Wilco Training Terms of Service and Liability Waiver.

If you are under 18, your parent or legal guardian must also check the box below before your account is created:

[ ] I am the parent or legal guardian of the minor user. I have read and understood these Terms in full, including the Liability Waiver, and I consent to the minor’s use of the Platform on the terms stated herein.

Wilco Training LLC | TrainWilco.com | support@trainwilco.com 801 International Pkwy, Suite #5034, Lake Mary, Florida 32746

See also our Privacy Policy.